Privacy Policy
Effective Date: 06142025
1. Overview
Heber Window Cleaning (“we,” “our,” or “us”) provides high-end residential and commercial window cleaning services in Heber, Utah, and surrounding areas. In some instances, we may connect customers with independent, retired professionals for specialized labor needs. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, contact forms, or services.
By using our website or submitting your information through any form, you consent to the collection, use, and sharing of your information as described in this policy.
2. Information We Collect
We collect both personal and technical information, including:
- Full name
- Phone number
- Email address
- Service address or project location
- Details about your service needs
- IP address, device/browser type, and browsing behavior via cookies or analytics tools
We may also collect optional information related to professional background (for retired workers) and job interest (if applying or contracting through our platform).
3. How We Use Your Information
We use your information to:
- Schedule window cleaning services or consultations
- Match you with qualified independent professionals or subcontractors (including retired workers)
- Respond to your inquiries or service requests
- Improve our services, website functionality, and marketing
- Comply with legal obligations
4. How We Share Your Information
We only share your information with:
- Our internal team for scheduling and service coordination
- Independent service providers (including retired professionals) strictly for the purpose of fulfilling your service request
- Third-party services we use for operations (e.g., CRM, analytics) under strict confidentiality
We do not sell, rent, or trade your personal information to unrelated third parties.
By submitting your information, you expressly consent to being contacted by us or qualified providers for quotes, follow-ups, or updates regarding your service.
5. Limitation of Liability & Disclaimer
Heber Window Cleaning may refer or subcontract certain tasks to independent workers, including retirees. However:
- We do not guarantee or control the quality, availability, or performance of any subcontracted work
- We are not responsible for damages, injuries, or disputes that may arise from services rendered by third-party providers
- You assume full responsibility for interactions with any independent service provider introduced through our platform or team
All use of our site or services is at your own discretion and risk.
6. Data Security
We implement industry-standard safeguards to protect your information, including encryption, access controls, and secure storage. While we strive for security, no system is 100% immune to breaches. By using our services, you acknowledge and accept this risk.
7. Your Rights and Choices
You have the right to:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your data from our records (note: we cannot remove information from third parties we’ve already shared data with)
To exercise your rights, email us at [Insert Contact Email].
8. Updates to This Policy
We may update this Privacy Policy as our business or legal requirements evolve. Updates will be reflected on this page with a new effective date. Continued use of the site constitutes acceptance of any changes.
9. Contact Us
For questions or requests regarding this Privacy Policy:
Heber Window Cleaning
North Salt Lake, UT